Our Response to Covid-19
At Glendo LLC the well-being of our team, customers, and students is our top priority and we continue to monitor the situation as it pertains to the Coronavirus (COVID-19).
We regret to inform you that due to a rise in COVID cases around the United States we have made the extremely difficult decision to cancel all remaining classes at the GRS Training Center for 2020. The decision came with the health and safety of students, instructors, and staff in mind. As states revert to previous phases of opening and travel restrictions between states expand, we realize that we must do our part to limit the risk to all involved. We know how important education is to you and your journey as an artist. We will be looking into increasing free content to provide you the best information possible until classes can resume. We will also seek out new opportunities to connect with you and provide greater value to your work at your bench.
A difficult point in making our decision was knowing you may have already made travel arrangements. We apologize for the inconvenience that this will cause. Please note that you will be reimbursed for your deposit or class payment entirely. We will work efficiently to issue your refunds within 30 business days.
Lastly, we wish you the best as we all navigate these unprecedented times and remain ready to help you in any way that we can. We value our relationship with each student and hope that once this is all over you will consider coming back to the GRS Training Center. Please contact us with any questions or concerns. Stay healthy and safe.
Please note that due to limited staffing some orders may take 24-48 hours to ship. With delays in the mail system, we cannot guarantee delivery dates. All items on backorder will be filled as quickly as items become available. Special Offer items back-ordered will be honored if placed prior to June 11, 2020. For any questions or concerns please call 800-835-3519.
Emporia Facility Visits
We are also taking additional steps in our facility to help protect our employees. Visitors to our facility will be very limited. We ask that anyone that plans to visit call in advance.
Also, in order to limit the spread, we have decided to cancel all trade show appearances for 2020. Customers can continue to work with their sales representative by phone at 800-835-3519 or shop online at GRS.com.
We are as committed as ever to serving our customers, dealers, and students. We will continue to monitor the latest information from the CDC to help protect those we employ and serve.
Stay safe, be kind, and wash your hands.