Our Response to Covid-19

 

At Glendo LLC the well-being of our team, customers, and students is our top priority and we continue to monitor the situation as it pertains to the Coronavirus (COVID-19).

GRSTC Classes

With the safety of our students, instructors, and staff in mind, we have decided to postpone May and some of June’s classes at the GRS Training Center. The date of each class has been reassigned in coordination with the instructor’s schedule and open classroom availability. In the instance that the new date does not work for your schedule we are willing to transfer your deposit or issue a full refund. For those students with financial hardships due to the current economic situation, we are also willing to issue a full refund. Lastly, students that have had to cancel in 2020 due to COVID-19 will be given first-come, first-serve status for classes in 2021. We continue to place the value of our relationships and the well-being of our customers as our top priority. Your GRS sales representative will be in contact with you directly to discuss or confirm attendance on the postponed dates. If you have any questions, please call 800-835-3519. We hope everyone remains safe and we look forward to sharing the new GRS Training Center with you in 2020!

May 4-8: Basic Western Engraving – Diane Scalese (New Date: August 31- September 4)

May 4-8: Basic Metal Engraving – Jake Newell (September 28-October 2)

May 11-15:  Combination Class for Jewelers – Todd Daniels (New Date: July 6-10)

May 18-22: Basic Metal Engraving – Sam Alfano (New Date: August 3-7)

May 18-22: Start-to-Finish Gun Engraving – Rex Pedersen (New Date: August 10-14)

June 1-5: Decorative Setting and Engraving – Todd Daniels (New Date: September 21-25)

June 1-5: Scroll Design & Engraving – Jake Newell (New Date: August 17-21)

June 8-12: Basic Metal Engraving – Layne Zuelke (New Date: September 28 – October 2)

June 8-12: Basic Stone Setting – Mitchell Lurth (New Date: September 28 – October 2)

Orders

Our offices will be closed for Memorial Day, May 25th. Any orders placed after 1 pm Friday will be processed on Tuesday, May 26th. We will continue to take orders at GRS.com and via our sales representatives at 800-835-3519. Please note that due to limited staffing some orders may take 24-48 hours to ship. With delays in the mail system, we cannot guarantee delivery dates. All items on backorder will be filled as quickly as items become available. Special Offer items back-ordered will be honored if placed prior to June 11, 2020. For any questions or concerns please call 800-835-3519.

Emporia Facility Visits

We are also taking additional steps in our facility to help protect our employees. Visitors to our facility will be very limited. We ask that anyone that plans to visit call in advance.

Trade Shows

Also, in order to limit the spread, we have decided to cancel all trade show appearances for April, May, and June. Customers can continue to work with their sales representative by phone at 800-835-3519 or shop online at GRS.com.

We are as committed as ever to serving our customers, dealers, and students. We will continue to monitor the latest information from the CDC to help protect those we employ and serve.

Stay safe, be kind, and wash your hands.