Privacy Policy

How Glendo Collects and Uses Information

This Privacy Policy covers your use of the Website, including how Glendo treats personal information.  Glendo gathers personally identifying information about Website users (“Personal Information”) only when a user provides Personal Information on a voluntary basis such as by registering an Account and ordering Products through the Website or by phone.  Glendo will not sell, rent or lease your Personal Information to third parties without your explicit consent, except as specified in this Privacy Policy.

Glendo also collects, stores and analyzes log files, including IP addresses and Website usage data, from its servers.  For example, Glendo collects information on what Content users view. Glendo collects information to assist Glendo in the maintenance, administration and improvement of the Website. Glendo may share information with technology and business partners or may use information for research purposes, but Glendo will refer only to aggregate data, not specific user identifying information.  Glendo occasionally may share information with its affiliates and related technology affiliates.  In addition, Glendo may combine your information with information that Glendo collects from other companies to enhance and personalize the Website, Content and Website advertising.

Glendo uses “cookie” technology that allows its servers to deposit codes on a user’s computer. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computers and stored on your computer’s hard drive.  You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set.  If you reject all cookies, you may not be able to take full advantage of the Website.  Glendo uses its own cookies for a number of purposes, including to access your information when you “sign in;” keep track of preferences you specify while you are ordering Products through Website; estimate and report Website traffic; and conduct research to improve the Website and Content. This information also is used for research purposes in the course of providing and enhancing the Website’s features and functions.  Glendo’s cookies do not collect Personal Information.

Glendo also employs a software technology called clear GIFs (a.k.a. Web Beacons/Web Bugs), that helps Glendo better manage the Website by informing us what Content is effective or popular.  Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user’s computer hard drive, clear GIFs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.  Glendo does not tie the information gathered by clear GIFs to your Personal Information. 

Security of Your Personal Information

Glendo implements physical, electronic and managerial procedures to safeguard and secure the Personal Information it collects. You need to work to protect against unauthorized access to your computer by signing off once you have finished using a shared computer.  Glendo follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Glendo receives it.  No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while Glendo strives to use commercially acceptable means to protect your Personal Information, Glendo cannot guarantee its absolute security.  Under no circumstances will Glendo be responsible or liable for any loss or damages, pecuniary or otherwise, caused by a third party’s unauthorized access to or use of your Personal Information. If you have any questions about security on the Website, you can email Glendo at glendo@glendo.com.

Opting Out

You may choose not to provide Glendo with any Personal Information.  If you not provide Personal Information, you may not be able to take full advantage of the Website or order Products through the Website.  If you do not wish to receive information or promotional materials from Glendo or from our partners or affiliates, you may unsubscribe from our mailing list on any one of the promotions or other materials we send to you.

Disclosing Personal Information

It may be necessary for Glendo to share Personal Information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Glendo’s Terms & Conditions, as specified in this Privacy Policy, or as otherwise required by law.  In some cases, Glendo may choose to buy or sell assets.  In these types of transactions, customer information is typically one of the business assets that is transferred.  Glendo will transfer your Personal Information if Glendo is acquired by or merged with another company or its assets acquired.  In this event, Glendo will notify you by email or by putting a prominent notice on the Website before your Personal Information is transferred and becomes subject to a different privacy policy.

Third Parties

Glendo employs other companies and people to perform tasks on our behalf and needs to share your information with them to improve and enhance the Website and Content.  Examples include, but are not limited to, analyzing data, providing marketing assistance and providing customer service. Glendo also uses shipping companies to ship Product orders and a credit card processing company to bill users for Products. However, these companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Except as otherwise stated, this Privacy Policy addresses only the use and disclosure of information Glendo collects from and in connection with this Website. If you disclose your information to others, different rules may apply to their use or disclosure of the information you disclose to them.  Glendo does not control the privacy policies of third parties and you are subject to the privacy policies of those third parties where applicable.  Glendo is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from this Website. Glendo strongly encourages you to ask questions before you disclose your Personal Information to others.

Surveys and Contests

From time-to-time our Website requests information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and disclose any information requested. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).  Contact information will be used to notify the winners and award prizes.  Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Last updated: 2016-10-01