Frequently Asked Questions

No. Each bench is fully outfitted with the top of the line equipment to help you learn at the fastest most effective pace possible.

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We hear many people ask if our GRS courses are for serious artists looking to earn more money or recognition, or if these courses are more geared toward those looking for a satisfying hobby. The answer is both! Whether you are already working in your field or have always been interested in starting a new hobby, GRS courses are for you.

Each classroom is equipped with high-quality tools and benches for twelve students and the instructor. Learn more about the GRS Training Center Facility.

Each class is a five-day, 40-hour course. Classes are held Monday through Friday. The classroom will be open Wednesday and Thursday evening for 1.5-2 hours (times vary) for optional studio time.

Results vary and depend on the student. A class combined with the equipment has been said to save 2 years compared to conventional methods of learning.

We currently only offer classes in person. Learning hand engraving or stone setting really requires a lot of personal interaction with a well-qualified instructor. They are able to help problem solve things in-person that would be next to impossible online. However, we do also keep an online resource library that covers everything from engraving tips to how-to guides.

Every state is different. We are not an accredited learning institution, and, in the past, we have had limited success with customers who use the GI Bill.

Yes. However, please take note of the following information concerning reservations, rescheduling, and cancellations: We reserve your seat upon receipt of course deposit. To transfer or cancel your reservation, notify GRS at least 30 days before the class start date to transfer deposit or receive a refund, less $50. Deposits are not transferrable or refundable less than 30 days before the course start date. If you have any questions about this information, please do not hesitate to call us! We would be glad to help you. Call 800-835-3519, Monday – Friday, 8 AM – 5 PM.

No, hand engraving is the act of removing metal by pushing a sharpened graver through the material. Laser engraving only marks or discolors the surface.

While drawing helps, it is not a required skill to become a proficient engraver. There are many aids and layout tools on the market to help in creating a pattern on the metal.

GRS does not offer financing, but you have the option to use PayPal’s financing functions since we accept PayPal at checkout.

Returns and Exchanges

Need to return or exchange?

Contact us for a return goods authorization number.

Purchased directly from GRS?

Return within 30 days of purchase.

After 30 days but within 6 months?

You may have to pay a restocking fee.

After 6 months of purchase?

These are generally not accepted.

Full Details

All products purchased directly from Glendo LLC can be returned for a full refund of their purchase price if received in new condition within 30 days of purchase. All parts, pieces, accessories, manuals, warranty information, and printed materials must be in the original packaging with the product in order to be eligible for a full refund or exchange. Returns after 30 days but within 6 months of purchase may be charged a 20% restocking fee. Returns after 6 months are generally not accepted. Before shipping any returns, please contact Glendo LLC for a Return Goods Authorization number (RGA), which simplifies this process.

We provide worldwide distribution through a vast dealer network. Refer to our dealer list to find a dealer near you.