The GRS office will be closed for Memorial Day on Monday, May 29th. No orders will be processed or shipped until Tuesday, May 30th.

Returns & Exchanges

Need to return or exchange? Contact us for a Return Goods Authorization number.

Purchased directly from GRS? Return within 30 days of purchase.

After 30 days but within 6 months? You may have to pay a restocking fee.

After 6 months of purchase? These are generally not accepted.

Full Details

All products purchased directly from Glendo LLC can be returned for a full refund of their purchase price if received in new condition within 30 days of purchase. All parts, pieces, accessories, manuals, warranty information and printed materials must be in the original packaging with the product in order to be eligible for a full refund or exchange. Returns after 30 days but within 6 months of purchase may be charged a 20% restocking fee. Returns after 6 months are generally not accepted. Before shipping any returns, please contact Glendo LLC for a Return Goods Authorization number (RGA), which simplifies this process.

Full Details

All products purchased directly from Glendo LLC can be returned for a full refund of their purchase price if received in new condition within 30 days of purchase. All parts, pieces, accessories, manuals, warranty information and printed materials must be in the original packaging with the product in order to be eligible for a full refund or exchange. Returns after 30 days but within 6 months of purchase may be charged a 20% restocking fee. Returns after 6 months are generally not accepted. Before shipping any returns, please contact Glendo LLC for a Return Goods Authorization number (RGA), which simplifies this process.